Continental breakfast was very nice. Great breakfast food choices. Great coffee and everything was fresh. Fresh fruit and nice set up of hot food servers. Hotel food staff was very pleasant and dining area is perfect. Breakfast hours are perfect too.
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Deborah
November 2022
Staff was excellent, accommodating and hard working. Hotel was VERY full, crowded and chaotic. Appeared to be understaffed but the people at the front desk and working the breakfast remained pleasant and were really hustling to get everything done
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Shelly
Julai 2023
Loved the hotel. Great bedroom. Excellent service. Nice breakfast. Location just unbelievable awesome: in Hell's Kitchen area, 10 minutes from Times Square and one block away from Hudson Yards. My family stayed 6 days at the hotel and enjoyed the New York City so much. We returned to the hotel late at night by walking from Times Square every night after a long day of walking and sightseeing all over Manhattan. We felt so safe. There were many delis as well to grab some food on the way to the hotel. We specially thank Ms. Touria Assahili, front office supervisor, for her excellent service. She helped us out with a room change that made our stay just awesome. We wouldn’t have enjoyed this amazing city the great way we did without her help. We’d stay in the same hotel if we had the chance to visit NYC again.
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Jose
April 2023
location to pier 88
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Anonymous
Februari 2023
The bed was so soft and comfortable! And the room was clean. In room coffee maker and fridge. I didn't try the breakfast but I appreciated that it was an option. The room was very quiet and I slept well.
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Dana
September 2023
Hi, I visited Holiday Inn around LA in January and the facilities i got there was very good. So I booked it again in the New York on my business visit. The location is excellent and was just 8-10 mins walk to the Times Square. the room size was big and clean. Breakfast was very good with many options from hot to baking plus cereals etc. The staff is always helpful and courteous, which is main bonus.
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Atit
April 2023
Staff were very friendly and helpful for most part.
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Steve
April 2023
The staff on reception were extremely helpful, one member of staff went over and above to assist me in printing my boarding pass for our flights home
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Patrick
Mac 2023
Room was basic but very clean. The TV didn't work great, but internet was fine. Definitely prefer upper floor rooms. Breakfast was basic, but there was plenty to choose from and the staff maintaining the breakfast area did a great job and tried very hard to keep things stocked. Front desk staff were also friendly and we lucked out and got in our room early. Overall good stay.
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Tiffany
Jun 2023
it was close to the Hudson River and cruise terminal, a short walk with our luggage to the cruise. it was also a short walk to restaurants, Time Square and subway without being in the thick of things. Although the breakfast area was crowded, the food was hot and selection good for a free breakfast. The room was comfortable with nice sheets and pillows, the room we were in was renovated with a nice shower. The staff was friendly and the price was very reasonable for NYC.
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Susan
Mac 2023